EDUCATION:

M.A., Journalism and Communications,
magna cum laude, thesis, Point Park College, Pittsburgh, PA

B.A., Journalism, Duquesne University,
Pittsburgh, PA

COURSES/1997:

Introduction to Digital/Pittsburgh Filmmakers

Radio and Television Writing/CCAC

Seminars/1997:

The 1997 New Media Workshop/"Beyond the Basics"

"Networks, Phones, Modems, and Internet: A Casual Introduction to the New Telecommunications"

"Web Browser Face Off"

"Turning Your Speeches Into Books"/Dan Poynter

"Fast Packet: A Casual Introduction to Data Networking"

Creativity Workshop/"America's Best Creative"/Tom Monahan

ISDN: A Casual Introduction to Digital Communications

P.C. SKILLS:

Word QuarkXPress CorelDRAW PowerPoint Freelance Graphics

CorelWEB.DESIGNER Harvard Graphics PageMaker SoundEdit 16

Paint Shop Pro Windows/Mac FreeHand Video Player HTML

VideoShop Photoshop

MEMBERSHIP:

International Television Association

American Society for Training and Development

Society for Technical Communication

International Interactive Communications Society

International Assoc. of Business Communicators

American Federation of Television and Radio Artists

EXPERIENCE:

1995 TO 1997 Technical Writer/Editor Pittsburgh, PA

Technical scriptwriting for industrial instructional video. Developed my own unique style of user-friendly video that has solid content with an added touch of interactive multimedia. Can tell a good story on video within its production budget. Have covered topics such as carpal tunnel syndrome, OSHA regulations, procedures and goals for assembly line work, hazardous chemicals, material safety data sheets, quality work, bloodborne pathogens, protective equipment, fire safety, and customer satisfaction. Have also narrated and produced videos.

1981 to 1995 DATA GENERAL CORP. Pittsburgh, PA

Branch Office Administrator, 1988 to 1995: Ensured the Pittsburgh branch office and its eleven remote locations maintained sufficient amounts of computer parts (one million dollars) for the prompt repair of customer equipment under DG maintenance. Logistical support included shipping and receiving, inventory control, audits, data entry, expediting, and ISO 9001 compliance. Administrative duties included billing and the resolution of customer complaints.

Field Engineer, 1981 to 1987: Repaired and maintained DG monitors, printers, and computer systems at approximately fifty customer accounts.

MILITARY SERVICE:

U.S. Army, three years, public information office photographer and photo lab technician

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